Frequently asked questions
If you didn't find the answer to your question, contact us. We will gladly help you with anything.
Customer database and booking management
Keep customer profiles and service history clearly in one place. Salona gives you a smart client card with every booking detail.
Customer database
All contacts and history neatly in one place.
Customer card
A detailed profile with history and client preferences.
Notes
Keep customer and booking notes, from allergies to favourite coffee.
Booking history
A full overview of past visits and selected services.
Reservations
See who confirmed, cancelled, or did not arrive.
Instant payment
Create a receipt in one click from the booking detail.
Cancellation rules
Set until when an appointment can be cancelled for free.
Booking limits
Decide how far ahead customers can book.
Time intervals
Offer appointment slots in intervals that fit your salon.
Try Salona
and see for yourself
No problem. We can import customers into Salona in bulk, saving you a lot of manual work.
A good client card includes contact details, visit and purchase history, and personal notes. Salona keeps all of that clearly in one place.
Salona builds the database automatically whenever a new customer booking is created, whether it is online or entered manually.
A CRM helps you improve customer care. With customer notes and history, you do not forget allergies, favourite shades, or important preferences.
Yes. You can store detailed recipes, colour mixes, and service preferences for each customer, so the next visit is consistent and professional.
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We are here for you
Whatever you need, message us or schedule a meeting. We will help you.